FAQs

If you don’t see the answer you’re looking for in the above, then it’s time to get in touch. Please send us an email or us the chat box on the corner of the page.

We look forward to hearing from you!

Do I need to book to paint pottery?

The answer is, yes! Please book your pottery painting session online before you visit.
Booking online is super easy! Click Here to book now. You can make same-day bookings too!
Create a login to keep an eye on the status of your pottery and consolidate all your China Blue visits in one place!

How long is a pottery painting session?

Each booking is for 2 & 1/2 hours. If we are busy and your table is booked after your time slot, you must leave when your 2 & 1/2 hours are up. However, if we are quieter and there is no one scheduled after you, you are welcome to stay longer!

How do I cancel my booking?

Log in to your China Blue account – you will have created one when you booked. Then, go to My Account and select 'Appointments.' There, you will see your past and upcoming bookings. You can cancel or reschedule your booking from this page.

How old does a child need to be to paint?

If they can hold a brush, they are welcome to visit the studio and enjoy painting under a parent or guardians’ supervision.

What is the minimum age for Pot Throwing?

We usually say 11 years old + because pot throwing requires very attentive listening to master the skill. If you have a child younger who is keen to learn and feel they are ready, then we are happy for you to book so they can have a go!

How long until my pottery is ready?

Usually no more than 14 days for collection and 21 for posted orders however, during busier periods it can take up to 3 weeks. You will receive an email notification letting you know when your pottery is ready. If you didn’t receive an email, you can check the status of your order by logging in to your China Blue account that you created when booking.

How long do you keep my pottery for?

Usually, 8 weeks. We will send an email to let you know when it is ready. If you have missed that, we do send a reminder after 6 weeks. However, you can always log in to your China Blue account to check the status of your order if you are unsure.

Can I book a table in the café?

In short, no. As we are a busy venue, we always operate on a walk-in only basis. This way, we ensure that everyone gets the chance to walk up and enjoy the Wild Thyme experience, no booking required, without being turned away. If you are visiting with 10 or more people, you may book a table online and pay a £5 deposit per person. Afternoon Tea must also be booked online before your visit.

Are you dog friendly?

Absolutely, yes! We welcome all well-behaved dogs to join their humans in every China Blue department.

Do you sell Gift Vouchers?

Yes, we do indeed! You can purchase these in store or through our online shop!

What are your opening times?

Monday – Saturday 9:00am - 5:00pm and Sundays 10:00am – 4:00pm.

What are your Christmas opening times?

Christmas Eve (Tuesday) opening hours 9am –4pm
Christmas Day (Wednesday) – Closed
Boxing Day (Thursday) – Closed
New Year’s Eve (Tuesday) 9am – 4pm
New Year’s Day (Wednesday) 10am – 4pm